STONE Baton Rouge: Your Most Frequently Asked Questions—Answered
Stone Baton Rouge FAQs
Have questions about selecting, installing, or caring for your stone surfaces? These Stone Baton Rouge FAQs have you covered. We thought it would be helpful to give you clear, helpful answers to the most common questions we hear from homeowners, designers, and contractors throughout Baton Rouge. From choosing the right slab to understanding how to maintain your countertops for years to come, and shopping at STONE, you’ll find everything you need to feel confident in your next stone project.
Is STONE open to the Baton Rouge public?
Yes! STONE welcomes walk-ins at its Jefferson Highway location in Baton Rouge during business hours and also serves the public at its Airline Highway slab yard. Both locations are open for visits and consultations.
Do I need to make an appointment to visit the showroom?
While you’re welcome to walk in at the Jefferson Highway showroom during regular hours, we recommend scheduling an appointment to ensure personalized attention and to tour our full range of materials, including stone, flooring, wallpaper, and brick.
Who will help me make a selection?
Our knowledgeable design team is available to assist you throughout the selection process. During appointments, one of our stone and flooring specialists will walk you through samples and guide you toward the right choices.
Who do I talk to about wholesale stone and flooring options?
We have a dedicated Wholesale Stone & Flooring division that works directly with home builders, contractors, and design professionals. To discuss wholesale pricing, materials, and services, just contact our wholesale team .
How much will my project cost?
Project costs vary depending on materials and scope. During your consultation, our team will review your budget, show you available options, and provide a detailed cost estimate tailored to your project.
Can I pick out my exact slab?
Yes! At our Airline Highway and Jefferson Hwy locations, you can browse our full inventory of slabs and select the exact piece you want. If you prefer an in-person tour of slab options, appointment is recommended to ensure a team member is available to assist you .
How do I clean and care for my new stone install?
We recommend using a pH-neutral stone cleaner or mild dish soap and water. Avoid acidic or abrasive cleaners. Our team provides care guides and product recommendations during installation or showroom visits .
Is it necessary to seal stone?
Yes. Natural stones like granite, marble, and quartzite need periodic sealing—typically every 1–2 years—to protect against moisture and staining. Our team offers professional sealing services and can recommend the right products for DIY maintenance .
What is a fissure?
A fissure is a natural vein or line within stone. Unlike cracks, fissures are part of the stone’s formed structure and are not considered defects. Our team will point these out during the slab selection process and recommend sealing or fillers if needed.
What types of stone does STONE carry?
We offer a wide selection including granite, quartz, quartzite, marble, and specialty stones. You can browse our current inventory at the Airline Highway slab yard or speak with a team member for guidance on what suits your project best.
What’s the difference between granite, marble, quartz, and quartzite?
Each material has its own look, feel, and performance profile:
- Granite is durable and heat-resistant—ideal for kitchens.
- Marble offers timeless elegance but requires sealing and care.
- Quartz is non-porous and low-maintenance.
- Quartzite combines marble’s look with granite’s strength.
Our team can walk you through the pros and cons of each to help you decide.
Can STONE handle installation, or do I need to hire my own installer?
Yes, STONE offers professional installation services for countertops and flooring. We manage the process from measurement to final install, ensuring your project is completed with precision.
How long does the stone installation process take?
From the time of slab selection, most installations are completed within 2 to 3 weeks, depending on project size, material availability, and coordination with your contractor or builder.
Does STONE offer custom edge profiles?
Yes! We offer a variety of edge profiles including eased, bevel, ogee, bullnose, and more. Our team can help you select an edge that matches your aesthetic and complements your cabinetry or design style.
Can I see a sample before committing to a full slab?
Yes. We offer samples of many materials in our Jefferson showroom so you can take them home and see how they look in your lighting and space. Full slab selections happen at our Airline slab yard.
Does STONE work with contractors and interior designers?
Absolutely. We work closely with builders, contractors, and interior designers throughout South Louisiana and offer wholesale options and trade support to industry professionals.
Ready to start your next flooring project? Contact STONE to schedule a consultation or learn more about our full-service installation in Baton Rouge.